1.You are Factory or Trading comapny?

We are 20 years’ OEM Factory with rich experience.We has  ISO9001 certificates.We can give you the best support from financial and techincal.

2. Where is your Factroy?

Our Factory located in The West of Huafeng Road No.1 Intersection, Changshu City, JiangSu Province,China.

We have 20 years history.

3. Can you do OEM service? How many clients do you have?

Yes, we can do OEM service.We are the OEM supplier of 2 international brands.We have more than 200 clients.

4.How about your Production capacity?And MOQ?

Our Max production capacity is 800000 pcs/day. Our worker will work day and night to finish every order.

OEM MOQ depends on prodcuts. Please send your question to our email: emstowel@163.com.

5.How can you make sure your deilivery time？

We make sure it from 3 sides:
First, High quality and sufficient raw materials, We will guarantee sufficient inventory；

Second,Adequate staff，And we will make a reasonable overtime plan according to the order progress.；

Third,EMS system,We will inform the customer of the production progress in a timely manner, and the customer can arrange the shipping schedule according to the latest production plan.

6.How about your Quality Control?

Our implementation of the “EMSTOWEL monitoring system”(EMS) allows the product to be monitored at the order determination, Both of quality and production date will be monitored in real time. If any problems generated, we will promptly propose solutions to ensure that customers can receive the goods on time.

7.Do you have any new colors?

Till now, EMSTOWEL have developed 1196 kinds products. And we will updated new color every year. If you want to know, please kindly send email to emstowel@163.com

8.How about your After-sales?

We will provide each customer with a dedicated after-sales specialist.  We will respond to your questions within 24 hours, Supplying solution within 3 days. days.guarantee to respond to your questions within 24 hours, Give you a solution within 3 days.